ANGEL MOONIES

Terms of Service

This website is an online store operated by the ANGEL MOONIES service . Throughout the site, the terms “we”, “us” and “our” refer to the ANGEL MOONIES service . ANGEL MOONIES Service offers this website, including all information, tools and other services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by our terms of service, including those additional terms and conditions and policies referenced herein and/or available from hyperlink. These Terms of Service apply to all users of the Site, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Use carefully before using or accessing our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools that are added to the current Store will also be subject to the Terms of Service. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE SHOP CONDITIONS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given your consent to allow any of your dependents or minors to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). ‘author).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of these Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted when transferred over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without permission. written expressly on our part.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the content of this site is at your own risk.
This site may contain certain historical information. Historical information is not current and is provided for your convenience only. We reserve the right to change the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES

Prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address and/or telephone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). s).
We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Use.

SECTION 8 – LIENS TIERS

Certain content, products and services available through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third party.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third party’s policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (e.g. competition entries) or without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether whether online, by email, by postal mail, or otherwise (collectively, ‘Comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium the comments. comments you send to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole judgment are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these conditions of use.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any website. related. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the Store is governed by our Privacy Policy .

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, shipping times. transit and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you submit your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) solicit others to perform or participate in illegal acts; (c) violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) collect or track the personal information of others; (i) for unwanted uses such as spam, phishing, pharm, pretexting, spidering, crawling, or scraping; (j) for lewd or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTY / LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind. nature whatsoever, express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title and non-infringement.
In no event shall ANGEL MOONIES , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or other direct, indirect, or indirect cause. accidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs or any other similar damages, whether whether based in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any of the services or products purchased using the service, or for any other claim related in any way whether to your use of the service or any product, including, but not limited to, errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted or otherwise made available via the Service, even if advised of its possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – COMPENSATION

You agree to indemnify, defend and hold harmless ANGEL MOONIES and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your violation of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.
These Terms of Use remain in effect unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the termination date; and/or as a result may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).
No ambiguity in the interpretation of these Terms of Use shall be construed against its drafter.

SECTION 18 – APPLICABLE LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.

SECTION 19 – MODIFICATION OF THE TERMS OF USE

You can review the most current version of the Terms of Use at any time on this page.
We reserve the right, in our sole judgment, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website regularly for any changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Use should be sent to us by E-mail at mail@angelmoonies.com or via our contact page .

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THE PROMO CODE

Description:
Some items are eligible for a reduction in price.
Others are eligible for express delivery, if it is not included in their packages.

The promo code will therefore allow you not only to activate the reduction on the price of an item, but also to initiate express delivery of it, if it is eligible. In this case, activating express delivery will incur an additional price and costs.

Please note that:

Activation of express delivery is currently only available for mainland France and the United States of America (USA).
Items already displaying a promotional price cannot have a promotional code applied for cumulative reduction, nor can shopping carts.
Whether or not a promo code is available for each item is indicated in the description of its product page.

NB: The process of obtaining the promo code requires the buyer to have a Facebook account. This condition is sine qua non.

Procedure for obtaining the code:
To obtain the promotional code for an item, nothing could be easier:

  • Go to the description of its product page,
  • Click on “Get Code”,
  • Share the page on Facebook with or without comments (note, however, that your publication must potentially be able to reach at least 10 people. This is why we suggest you “ publish in a group of friends ” or on your news feed),
  • Then the promo code appears immediately,
  • Copy it then click on “Return”, to go to the relevant (or newly generated) product page,
  • Paste it into the code field, then click “Apply promo code”.

RETURN AND REFUND POLICY

Returns :

Our policy lasts 14 days after your order is delivered. If 14 days have passed since your products were delivered, unfortunately we cannot offer you a refund or exchange.

NB: To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.

You will be responsible for paying your own shipping costs for returning your item.

You should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.

Several types of goods are exempt from returns.
Perishable products such as food, plants, newspapers or magazines cannot be returned. We also do not accept the return of intimate or sanitary products, nor flammable liquids or gases such as deodorants and perfumes.

Additional non-returnable items :

  • Gift cards
  • Software, ebooks, or other downloadable products
  • Health and personal care items

To complete your return, we need a receipt or proof of purchase.

Please do not return your purchase to the manufacturer!

Recovery and Restocking Fees :

In the event of returning products following a simple change of mind or an order error on your part, recovery and restocking fees will be applied. These fees correspond to 15% of the total amount of the returned items and will be deducted from the refund to be made to you.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if your refund is approved or denied.

The shipping costs used to send the item to you are not refundable, since the shipping company does not return them to us. This means that if you receive a refund, only the price of the item (less any fees) will be returned to you.

Once your refund is approved, it will be processed and a credit will automatically be applied to your debit/credit card or original payment method.

Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Then contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and still have not received your refund, please contact us at mail@angelmoonies.com or via our “ contact page ”.

Items on sale (if applicable)
Only items at regular price can be refunded, unfortunately items on sale or obtained at promotional rates cannot be refunded.

Exchange (if applicable)
Currently, only certain items only delivered by Express are eligible for exchanges. If necessary, we will issue you a free slip containing all the necessary references to return the item to us free of charge.
Please note, however, that depending on where you live, the time it takes for your exchanged product to reach you may vary.

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FREQUENTLY ASKED QUESTIONS ABOUT DELIVERY

I JUST PLACED AN ORDER, WHEN WILL IT BE SHIPPED ?
Please allow 2-5 business days processing time for your order to ship.

WHAT ARE THE DELIVERY TIMES ?
Following the health crisis linked to COVID 19 and the reforms it has caused in the organization of our carriers, we see the need to make arrangements and offer you longer delivery times than usual. So,

In “EXPRESS” shipping , our delivery times are for:

  • The USA, mainland France, Monaco and Belgium: 1 to 5 working days
  • The rest of Europe, Canada and Australia: 3 to 7 working days
  • Rest of the world: N/A

In “STANDARD” shipping , our delivery times are for:

  • The USA, mainland France, Monaco and Belgium: 4 to 9 working days
  • The rest of Europe, Canada and Australia: 7 to 15 working days
  • Rest of the world: N/A

In “ECONOMIC” shipping , our delivery times are for:

  • The USA, mainland France, Monaco and Belgium: 7 to 18 working days
  • The rest of Europe, Canada and Australia: 12 to 24 working days
  • The rest of the world: 15 to 30 working days

Rest assured, packages generally arrive well in advance of the suggested deadlines.

However, you should take them into consideration and note that other circumstances beyond our control (natural disasters, holidays, weather, etc.) may result in shipping postponements or delays.
Our carriers may also encounter other types of difficulties that may result in delivery delays. This is why we cannot guarantee an exact delivery time.
Therefore, delivery problems are the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER ?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product can be shipped from different distribution centers around the world, as our product research team spends time searching for quality products at affordable prices.

You will receive your tracking number by email. All you have to do is click on the “Tracking link” provided with it to track your package.

CAN I CANCEL MY ORDER ?
You can cancel your order without penalty. For the cancellation to be applied, you must do so 4 hours after creating the order.
If the item has already been shipped, canceling the order is no longer possible!
You will have to wait until you have received the item before making a request for a return and possible refund, if you do not wish to keep it.

I ENTERED AN INCORRECT ADDRESS !
If you misspelled or auto-filled your address, simply reply to your order confirmation email and give us the correct information.
Notify us immediately by email at mail@angelmoonies.com .
If the address is incorrect, we can correct it within 4 hours.

MY ITEM ARRIVED DAMAGED !
We ship each item with extra padding. Despite this, our customers report that approximately 1 in 1,000 products arrive damaged due to poor treatment by the shipping service.

If this happens to you, please contact us with:

  • Your order number.
  • A photo of the damaged product.
    Once received, we will be happy to send you another one free of charge.

I HAVE A QUESTION THAT HAS NOT BEEN ANSWERED, CAN YOU HELP ME PLEASE ?
If we still haven’t been able to answer your question, please don’t hesitate to contact us .
We will do our best to respond to you in less than 9 hours.
*For a faster response, please include your order number in your message*

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DIGITAL PRODUCTS (Downloadable or viewable online)

After selecting your files, you must provide a valid email address on the payment page, and review our terms of sale for each download.

Once payment has been validated, the order is confirmed and can no longer be canceled, exchanged or refunded.

Access to the files purchased is open to you only on a personal basis, and remains valid for a period which depends on the type of file format of the digital products ordered, from the time the order is registered.

Article L.121-20-20 of the Consumer Code concerning the fourteen-day withdrawal period cannot apply to digital products, in particular when the order has been executed by sending and making it available. download or online reading links, as they amount to final delivery of the product.

In the event of difficulty, and in particular in the event that you do not receive the download or online reading links on the email address associated with your customer account, contact us by email at the contact address indicated on the order confirmation email, or on the contact page of our online store.

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PAYMENT

WHAT PAYMENT METHODS CAN I USE ?
We accept payment by credit/debit card (VISA / MasterCard / AMERICAN EXPRESS / JCB / Diner’s Club International, etc.), and PayPal for certain items.

IS THE ORDERING PROCESS SECURE? IS MY DATA PROTECTED ?
Your data will be treated confidentially and encrypted with secure SSL (Secure-Socket-Layer) server software. Your encrypted order information, name, address, credit/debit card or banking details cannot be read by any third party. Credit/debit card payments will also be verified via the 3D Secure procedure.

CAN I PAY IN CASH ON DELIVERY ? / CAN I SEND YOU THE MONEY PERSONALLY BECAUSE I DON’T HAVE A CREDIT CARD ?

Unfortunately, and in order for our customers to benefit from the consumer protection guarantee, our operations are only limited to credit/debit card and Paypal transactions.

PAYPAL :
Paypal offers buyer protection and favors consumers by providing a secure payment gateway and refund policy.
If you have a Paypal account, simply log in and pay with it to complete your purchase.

WHAT IF I DON’T HAVE A PAYPAL ACCOUNT ?
Don’t worry because you don’t need to have a PayPal account to pay. You can enter your credit card details directly into PayPal and make your payment. You don’t need to open a PayPal account either.

1) MAKE SURE THE “PAY WITH DEBIT OR CREDIT CARD” OPTION IS SELECTED
Simply click on “Pay with debit or credit card” or “Check out as guest”.

2) ENTER YOUR CREDIT/DEBIT CARD DATA
Address, email and phone number may also be requested depending on your country.
When you are finished, click “Review and continue”.

3) CLICK ON “PAY NOW”

4) CLICK “NO, THANKS” WHEN ASKED TO CREATE A PAYPAL ACCOUNT.

YOUR ORDER PROCESS IS COMPLETE !

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